5 Common Microsoft Office 365 Issues and How To Resolve Them

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<br>If you’re looking for the steps to download and install the latest version of Office such as Microsoft 365, Office 2021, Office 2019, or Office 2016, see Install Office on your PC or Mac. Use the Microsoft 365 sign-in troubleshooter to help resolve sign-in issues encountered with Microsoft 365. Good practice to avoid having Office 365 issues with signing in, is to have a recovery email. To comply with the Transparency in Coverage Rule, click here to view our health plan’s machine-readable files containing negotiated rates and historical payments.
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Upgrade or update Office issues

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<br>Check to see if multiple copies of Office are installed on your system. To do this, navigate to Control Panel and click on “Programs and Features”. If you see multiple versions of Office installed, right click the version you are NOT using, and select “Uninstall”. This may require your computer to restart in order for changes to take effect.
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You can’t edit documents using Office apps on your mobile device

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<br>Once a connection is established to Microsoft licensing servers, the license is renewed. Microsoft 365 provides online services and server products for your business with solutions for small to enterprise scale. This page provides guidance for troubleshooting issues with these products and services. Users need licenses to install Office and to use Outlook, SharePoint Online, Lync Online, and other services. As the Office 365 for business admin, you’re responsible for Managing user software in Office 365. You assign licenses to new users when creating new accounts, or add licenses to existing users, see Assign licenses to users in Office 365 for business.
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Office on a mobile device

<br>So what are the usual Office 365 problems and how can a business or user solve them?Be sure to restart your Office applications if you have to renew your subscription.Use the NAKIVO solution to back up Microsoft 365 data in Exchange Online, Teams, OneDrive and SharePoint Online for uninterrupted workflows and zero downtime.Leave us a comment at the bottom of this page to let us know more about your issue.You may need to remove old Microsoft Office licenses from your computer and install a new one.If you’re still having issues, admins can Contact Office 365 for business support.
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<br>If using a mobile device such as a cell phone or tablet, close out of the application completely. This will refresh the library and if the file is on OneDrive it should now appear. On a PC, simply exit out of all open programs and restart the entire machine. Please let us know if you found any of these solutions helpful by clicking Yes or No next to Was this information helpful, below, and leaving us a comment.
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You don’t know what Office 365 product or license you have

<br>You can also USD777 temporarily turn off your firewall settings or antivirus software. If it looks like the program has been installed but you can’t open it, go to Programs and Features in the control panel. You’ll see the “Uninstall or change a program” window where you have to access the list of applications, find the Office 365 program, and initiate online repair.
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